I ordered two of the dog stepping stones, one facing right and one facing left. I received one dog facing left and one cat facing right. I called customer service and told them about the mix-up and they sent out another dog, but I received another cat. The box is labeled dog stone, but contained the cat stone. Whoever packed these obviously doesn't know the difference between a cat and a dog. I called customer service again and was given a credit. Big whoopie. An $11.00 credit is nothing more than an enticement to buy more. I feel burned. Other than that, the stones themselves are a good weight and look good in the garden. I probably would've bought more if they didn't keep messing up my orders.