Shipping & Returns

Canadian Order Shipping Information

CHRISTMAS DELIVERY INFORMATION:

Order through December 10th in...
Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island

Order through December 3rd in...
Newfoundland and Labrador, Saskatchewan, Manitoba, Alberta, British Columbia

Order through November 26th in...
Yukon, Northwest Territories, Nunavut


Orders shipped within Canada should be received within 7 - 15 working days. When shipping to more than one address, a fee of $9.99 will be added automatically for each additional location. Please allow extra delivery time for backordered items. Backordered items will be shipped automatically at no extra cost to you. Shipping rates are determined on the total product value of your order.

Order Value  Standard
Up to $40 $12.99
$40.01 - $60.00 $15.99
$60.01 - $80.00 $17.99
$80.01 - $100.00 $19.99
$100.01 and above $21.99

There is a charge for each order sent to each different address. We prefer to ship by Insured Courier Post for speed and safety. But, a signature is required (use a business address, if need be).

For more information, or to place your order by telephone, Click Here to contact us.

Return Policy

Order with complete confidence. If any of our products do not meet or exceed your expectations, you may ship the item back to us within 60 days of purchase for a refund or exchange. Return shipping information will be enclosed in your package. Original and return shipping charges are non-refundable. If an item you have purchased from us appears to be damaged or defective, please contact our Customer Service Department at 866-211-6403 to receive a replacement. Refer to the hours listed at the bottom of every page for customer service availability.

If you have further questions about our return policy, please call the number above and speak with one of our courteous customer service representatives for further details.

Have another question? Visit Our Contact Information page or send and e-mail directly to Customer Service.