Bits And Pieces: Company History
Who We Are
Since 1983, Bits and Pieces has been delighting millions of adults and kids with original jigsaw puzzles, brain teasers, and gift ideas. We've been America's trusted source of unique and high-quality products for puzzle enthusiasts of all ages.
Explore both our catalog and online store, where you'll discover an array of exclusive and original puzzles. Our collection spans jigsaws, brain teasers, games, gifts, garden decor, and novelties -there's something special for everyone! Share the joys of puzzling and uncover the unique gifts only at Bits and Pieces.
 
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Our StoryIn 1980, Eli Segal acquired American Publishing, a jigsaw puzzle manufacturer located in Watertown, MA. Three years later, the company launched "The Great International Puzzle Collection," and Bits and Pieces was born. In 1986, Eli was joined by his brother Alan Segal, making Bits and Pieces a family business. In 1988, Bits and Pieces took a significant step by initiating the manufacture of its own private label jigsaw puzzles. The year 1992 marked a pivotal moment as Alan became the majority shareholder, taking on a more prominent role while Eli departed to lead AmeriCorps. Bits and Pieces continued to expand its reach, entering the Canadian market in 1993. In 1995, the company embraced the digital age by launching its website and making its mark in the UK market as well. As the years unfolded, Bits and Pieces underwent further transformations. In 2009, it acquired the Spilsbury Catalog, and in 2015 ventured into the world of Amazon to reach a broader audience. The story of Bits and Pieces reflects a journey of growth, adaptation, and innovation in the world of puzzles. |
Bits and Pieces Today
Today, Bits and Pieces stands as a venerable institution, solidifying the brand as one of the foremost destinations for avid puzzlers in the United States. Renowned as "Your Puzzle Authority", the brand has been synonymous with quality and innovation in the world of puzzles and family entertainment. With a multitude of artists, Bits and Pieces offers a wide variety of designs, ensuring there is something for every puzzle enthusiast. The brand takes pride in the creativity and expertise of its numerous artists, each contributing to the diverse range of puzzle options available. Additionally, Bits and Pieces understands the importance of choice for its customers, allowing them to select from multiple sizes of their favorite artwork, further enhancing the puzzle-solving experience.
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Since its inception, customers have entrusted Bits and Pieces not only for its captivating puzzles but also for the unwavering commitment to excellence in service. With a rich legacy dating back to 1983, the brand has garnered the respect and loyalty of a dedicated and discerning clientele. The enduring appeal lies not just in the diverse range of products but in the steadfast promise of exceptional service that Bits and Pieces upholds.
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At Bits and Pieces, we aspire to go beyond mere satisfaction - we aim to exceed your expectations with every product we offer. It's not just a commitment; it's our promise to you. As we continue to evolve and adapt, our pledge to provide outstanding products and unparalleled service remains at the core of the Bits and Pieces ethos. Join us in a journey of discovery and delight, where each puzzle piece embodies the essence of our enduring promise to you.
Contact Us
We take pride in being more than just a purveyor of puzzles and gifts; we are your allies in the pursuit of enjoyment and satisfaction. Your success is our success, and our commitment to exceptional customer service is a testament to our dedication to your fulfillment. As you navigate the world of Bits and Pieces, rest assured that a helping hand is always within reach.
866.211.6403
For Customer Service, call 8am to 9pm EST Mon-Fri
and 10am to 6pm EST Sat-Sun
If you can't find what you are looking for, please let us know. We'll be happy to help you in any way we can. Please email us at service@bitsandpiecescanada.ca.
